Download e-book for kindle: Electronic Bill Presentment and Payment (Advanced & Emerging by Kornel Terplan

By Kornel Terplan

ISBN-10: 0849314526

ISBN-13: 9780849314520

digital invoice presentment and money (EBPP) is revolutionizing the billing technique by way of delivering on-line and genuine time presentment of invoice content material and money offerings. EBPP is the simple method of viewing billing prestige, remittance goods, and featuring balances utilizing a common browser from any place. not like paper-based accounts, digital billing permits provider prone to mix billing with complex buyer care and enhanced shopper dating administration.

Electronic invoice Presentment and fee provides the necessities approximately this new method of viewing and paying money owed. the writer defines simple company versions, similar to biller direct and diverse consolidator version ideas, allocates the fitting instruments to every of the versions, and differentiates among the wishes of critical industries. The textual content describes how one can construct and enforce price extra functions reminiscent of personalization, up-selling, on-line dispute administration, and higher keep watch over of the bills payable and receivable approach can considerably increase patron care and shopper dating administration on behalf of carrier providers.

About the Author:
Kornel Terplan is a telecommunication specialist with greater than 30 years of hugely profitable multi-national consulting event. He has supplied consulting, education, and product improvement providers to over seventy five nationwide and overseas organizations on 4 continents. He has served at the editorial board for over a hundred and forty articles, 22 books, and one hundred fifteen papers. Dr. Terplan has designed 5 community administration comparable classes and carried out over eighty seminar displays in 15 countries.

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New PDF release: Electronic Bill Presentment and Payment (Advanced & Emerging

Digital invoice presentment and check (EBPP) is revolutionizing the billing procedure by way of supplying on-line and actual time presentment of invoice content material and cost offerings. EBPP is the simple approach of viewing billing prestige, remittance goods, and offering balances utilizing a common browser from any situation.

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Electronic Bill Presentment and Payment (Advanced & Emerging Communications Technologies) by Kornel Terplan


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