By Kornel Terplan
Electronic invoice Presentment and fee provides the necessities approximately this new method of viewing and paying money owed. the writer defines simple company versions, similar to biller direct and diverse consolidator version ideas, allocates the fitting instruments to every of the versions, and differentiates among the wishes of critical industries. The textual content describes how one can construct and enforce price extra functions reminiscent of personalization, up-selling, on-line dispute administration, and higher keep watch over of the bills payable and receivable approach can considerably increase patron care and shopper dating administration on behalf of carrier providers.
About the Author:
Kornel Terplan is a telecommunication specialist with greater than 30 years of hugely profitable multi-national consulting event. He has supplied consulting, education, and product improvement providers to over seventy five nationwide and overseas organizations on 4 continents. He has served at the editorial board for over a hundred and forty articles, 22 books, and one hundred fifteen papers. Dr. Terplan has designed 5 community administration comparable classes and carried out over eighty seminar displays in 15 countries.
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Electronic Bill Presentment and Payment (Advanced & Emerging Communications Technologies) by Kornel Terplan